Privacy Policy

BeatSupply provides a online workspace for music selectors. To run that service, we need certain information from you — some of it you provide directly, some is generated automatically when you use the platform, and some comes from trusted service providers that help us process payments, send emails, and keep the site secure.

We do not sell personal information. We only share data when necessary to operate the service, comply with the law, or protect our rights and users.

Account and profile details

When you register, we collect your email address and any display name you choose. If you subscribe, our payment processor collects your billing information directly; we do not store complete card numbers.

Activity and usage data

• 01Crates, categories, and releases you view or open
• 02Prompts you submit and outputs you generate
• 03Features you interact with and general account activity
• 04Device type, browser, operating system, and approximate location (country)
• 05IP address, log files, and diagnostic information

Communications

If you email our support team, we retain the content of your messages and your contact details so we can respond and keep a record of the request.

We process your data for the following purposes:

• 01To create and manage your account
• 02To authenticate you and keep the service secure
• 03To provide access to crates, categories, and discovery tools
• 04To process subscriptions, renewals, cancellations, and refunds
• 05To improve recommendations, features, and overall experience
• 06To measure the effectiveness of our communications
• 07To send service messages such as receipts, renewals, and policy updates
• 08To respond to support requests
• 09To comply with legal, tax, and accounting obligations

Where data protection law requires a legal basis, we rely on the following:

• 01Contract — we need your data to provide the service you signed up for and process your subscription.
• 02Legitimate interests — we use data to keep the platform secure, maintain and improve features, and measure the impact of our communications, in a way that respects your rights.
• 03Legal obligation — we keep billing records and respond to lawful requests.
• 04Consent — where required, for example for certain non-essential cookies. You can withdraw consent at any time.

All subscription payments are handled by Stripe. BeatSupply does not collect or store complete credit card numbers. Stripe processes your payment information under its own privacy and security practices.

When you select a release, we may send you to a third-party store to preview or purchase it. Once you leave BeatSupply, that store is responsible for its own data practices. We do not receive your store account details or purchase history.

We do not sell your personal information. We only share data with service providers that help us operate the platform, and only as much as they need to perform their work:

• 01Stripe — payment processing and billing
• 02Hosting, database, and infrastructure providers
• 03Email and customer communication services
• 04Analytics and error-monitoring tools
• 05Legal or regulatory authorities when required

Some of our service providers are based outside the country where you live. When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses and only work with providers that meet recognised security standards.

We keep your data only as long as necessary for the purposes described here. Account information is retained while your account is active. After closure, we may retain some records for legal, tax, or fraud prevention purposes, then delete or anonymise them.

We use industry-standard technical and organisational measures to protect your information. No online service can guarantee absolute security, so we encourage you to use a strong password and keep it confidential.

Depending on where you live, you may have rights such as accessing, correcting, deleting, or exporting your data; restricting or objecting to certain processing; and withdrawing consent. To exercise these rights, email us at the address below.

• 01Request a copy of the personal data we hold about you
• 02Correct inaccurate or incomplete information
• 03Ask us to delete your account and associated data
• 04Object to certain uses of your data
• 05Withdraw consent for optional cookies or marketing

BeatSupply uses cookies and similar technologies for:

• 01Keeping you signed in
• 02Remembering your preferences
• 03Understanding how visitors use the site
• 04Measuring the performance of our communications

You can manage cookies through your browser settings. Some features may not work properly if you disable essential cookies.

BeatSupply is not intended for anyone under 16. We do not knowingly collect personal data from children. If you believe we have received data from a minor, please contact us so we can remove it.

We may update this policy from time to time. When we make material changes, we will revise the date at the top of this page. Continued use of BeatSupply after changes take effect means you accept the updated policy.

For privacy questions, data requests, or complaints:

BeatSupply is operated from 61 Foxes Meadow, Kings Norton, B30 1BQ, UK.